Innobaby Reviews

Innobaby.com has a detailed Return Policy. They accept returns or exchanges for unused/unwashed merchandise in its original packaging and in perfect condition, excluding exceptions, within 30 days of purchase. To return an item, customers need to email questions@innobaby.com to obtain a RAN (return authorization number). The email should include the customer's name, phone number, order number, item to be returned, and the reason for returning. Once the product is received at their warehouse, a full refund will be provided, less return/shipping fees, if applicable. They recommend insuring the product as they are not responsible for merchandise that is lost or damaged during shipment. If the item was purchased from one of their retailers, it must be returned or exchanged through the retailer by following their return/exchange policy. All shipping charges incurred during sale, return, and in exchange are paid by the customer.

The Shipping Policy of Innobaby.com offers free standard shipping on all orders $25 or more USD made at www.innobaby.com. This offer is only for the 48 contiguous U.S. states (excludes Alaska & Hawaii). Orders $25 or more after all discounts have been applied and before taxes have been added are eligible for free shipping.

Please note that there are exceptions/exclusions to their return policy. These include all used and/or washed merchandise, hygiene products (silicone scrubs, teethers, masks), all beddings (pillows, pillowcases, sleeping bags, comforters, blankets, etc) that are used, washed and/or without packaging, and final sales or other items advertised as non-refundable.

During certain promotional periods, all holiday sale items are final sales and cannot be returned, exchanged, or replace cancelled orders. They do not guarantee any sale prices on restocked items.

For more information, please visit the official website of Innobaby.com.

Innobaby.com offers a "Buy Now, Pay Later" option, allowing customers to make 4 easy payments or more. The website accepts the following credit cards: Visa, MasterCard, Discover, and American Express. Please ensure to provide the exact billing address and telephone number that the credit card bank has on file to avoid any delay in processing the order. The credit card will be billed once the order is placed, and the items will ship within 1-3 business days. If not completely satisfied with the purchase, returns or exchanges for unused/unwashed merchandise in its original packaging and in perfect condition are accepted within 30 days of purchase. However, all used and/or washed merchandise, hygiene products, and all beddings that are used, washed and/or without packaging are excluded from the return policy. All shipping charges incurred during sale, return, and in exchange are paid by the customer. Innobaby provides a 1-year limited warranty against manufacturer’s defects to customers who purchased through their website or from one of their authorized dealers.

Innobaby.com is a platform that offers a variety of innovative products for early parenthood. The website features a wide range of items, including feeding, teething, and sensory products. Some of the popular categories on the website include Dine, Drink, Lunch, Teethers, Bath, and Sensory.

Under the Feeding category, there are products like Chicken Plates & Steamers, Stainless Bus Plates, Stainless Bowls & Cups, and Utensils. The Drink category includes Sippy Cups and Stainless Cups. The Lunch section offers Leakproof Containers, Stainless Lunch Box, Silicone Lunch Box, and Aquaheat Insulated Bag.

The Teethers category has a variety of teething toys for babies. The Bath section includes bath essentials, and the Sensory category offers toys that help in sensory development.

Some of the customer favorites include the Sensory Bubble Play Skin Happy Botanical Bubbles & Blower Set, the EZ Grip Massaging Teether Set, the Teethin SMART EZ Grip Fruit Teether, and the DIN DIN SMART STAINLESS BUS DIVIDED PLATTER w/ LID.

Innobaby.com also offers free shipping on orders over $25.00. The website provides an option for customers to make 4 easy payments or more. It's a one-stop-shop for parents looking for smart solutions to their parenting challenges.

To return a product to Innobaby, the following steps are recommended:

1. Ensure the merchandise is unused/unwashed, in its original packaging, and in perfect condition.
2. Email questions@innobaby.com to obtain a RAN (return authorization number). Include your name, phone number, order number, item you wish to return, and the reason for returning.
3. Once the product is received at their warehouse, a full refund will be provided, less return/shipping fees, if applicable. It's recommended to insure the product as Innobaby is not responsible for merchandise that is lost or damaged during shipment.
4. The return item must include the original receipt to obtain credit for the merchandise if purchased directly from Innobaby at an event booth.
5. All shipping charges incurred during sale, return, and in exchange are paid by the customer.
6. Once a Return Authorization Number is received, return the unused item in its original packaging, along with the sales receipt, if required, to: Innobaby, LLCAttn: RAN (include your Return Authorization Number here)625 UNIVERSITY DRIVE, UNIT B, ARLINGTON HEIGHTS, ILLINOIS 60004 USA.

Please note, all used and/or washed merchandise, hygiene products (silicone scrubs, teethers, masks), all beddings (pillows, pillowcases, sleeping bags, comforters, blankets, etc) that are used, washed and/or without packaging, and final sales or other items advertised as non refundable are exceptions to the return policy. If the item was purchased from one of Innobaby's retailers, it must be returned or exchanged through the retailer by following their return/exchange policy.

If you are not completely satisfied with your purchase, you can return or exchange unused/unwashed merchandise in its original packaging and in perfect condition, excluding exceptions* listed below, within 30 days of purchase.

Yes, for a limited time, Innobaby is offering free standard shipping on all orders of $99 or more made at www.innobaby.com. This offer is only for the 48 contiguous U.S. states (excludes Alaska & Hawaii). Orders $99 or more after all discounts have been applied and before taxes have been added are eligible for free shipping.

For shipments to Canada and select international countries, they offer shipping via USPS First Class International and USPS Priority Mail International. The shipping rates are calculated based on the recipient's location, and a nominal handling charge is included.

Innobaby offers shipping via USPS First Class, USPS Priority, FedEx Ground, and FedEx Home Delivery services for U.S. orders. Shipping charges incurred during sale, return, and in exchange are paid by the customer.